Velari Travel – Privacy Policy

Last updated: October 2025 Velari Travel (“we”, “our”, “us”) is committed to protecting your personal information and respecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your data when you use our website or services.

1. Who We Are

Velari Travel connects customers with trusted car-rental and chauffeur partners across the UK to provide luxury transport experiences. Email: admin@velaritravel.co.uk Location: Collingwood Buildings, 38 Collingwood Street, Newcastle Upon Tyne, NE1 1JF, United Kingdom.

2. Information We Collect We may collect the following information:

• Personal details – name, phone number, email address, and booking information

• Payment details – when processing reservations (securely handled via payment providers)

• Technical data – IP address, browser type, pages visited, and device information

• Marketing preferences – when you subscribe to offers or updates

3. How We Collect Information

• When you make a booking or enquiry through our website

• When you contact us by phone or email

• When you sign up to receive updates or promotions

• Automatically via cookies or analytics tools (see our Cookie Policy)

4. How We Use Your Information We use your data to: • Process bookings and provide requested services

• Communicate with you about enquiries or reservations

• Improve our website, services, and user experience

• Send marketing messages (only if you’ve opted in)

• Comply with legal or regulatory requirements

5. Sharing Your Data We only share data when necessary, such as:

• With trusted rental or chauffeur partners to fulfil your booking

• With secure third-party platforms (e.g. payment processors, hosting, analytics)

We never sell or rent your data to anyone.

6. How We Store & Protect Your Data

Your information is stored securely on protected systems with limited access.

We use appropriate security measures to prevent unauthorised access, alteration, or disclosure.

7. How Long We Keep Your Data

We retain your information only for as long as needed to provide our services or meet legal obligations.

8. Your Rights (Under UK GDPR)

You have the right to:

• Access a copy of your personal data

• Request correction or deletion of your data

• Withdraw consent for marketing at any time

• Complain to the Information Commissioner’s Office (ICO) if you believe your data has been misused

9. Contact Us

For privacy-related requests, please contact: admin@velaritravel.co.uk